FAQ

Use it to keep contacts and leads in one CRM, reach customers on WhatsApp, Email, SMS and Social, automate follow-ups, sell products and track orders, and measure what each campaign returns.

MarketFlow supports WhatsApp, Email and SMS for campaigns, WhatsApp, SMS and Facebook Messenger in the shared inbox, and Facebook, Instagram, LinkedIn and TikTok for social posts.

Yes. MarketFlow lets you create automated workflows using triggers, delays, WhatsApp messages and follow-up actions.

Yes. Contacts, leads, segments, tags and customer journeys can be managed together, so your team has a complete view of each customer.

Yes. A workflow starts from a new order, an order status change, a new contact or an incoming message, waits for a set time, then sends a WhatsApp message and can tag the contact, assign the conversation, update the order or notify your team.

Yes. You can create campaigns, manage reusable templates and monitor delivery and engagement from the Email and SMS modules.

Yes. Social Planner lets you plan, create, schedule and review social content across connected social accounts.

Yes. The campaign builder takes you through details, audience, content, sender and schedule, with a review before anything is sent. Every campaign is tracked from draft to scheduled to sent.

Yes. Connect WhatsApp Business, your email and SMS providers and your social accounts, and use the API to read products and send in orders and contacts from your own website.

Yes. Customer Journey follows each contact from subscriber to lead to customer, with a timeline of the messages, campaigns, automations, lead changes and orders along the way.

Yes. The commerce modules cover products, categories, inventory, orders and discounts, so what you sell sits in the same workspace as the customers buying it.

Yes. MarketFlow analytics helps you understand campaign activity, customer engagement, conversions, orders and revenue.

MarketFlow is built for e-commerce stores, small and medium businesses, marketing agencies, real estate, education and healthcare teams: any business that sells to customers it talks to.