Products & Orders

Sell, manage,
grow again

Manage products, orders, inventory and discounts alongside customer and marketing activity - so revenue stays attached to the conversation that produced it.s

A smiling small business owner working on her laptop
Total Sales this month: $44,310, up 12% on last month. A bar chart of the last seven months' net sales, this month the highest at $44.3k, against a $35.1k average.

612

Orders every month

Products & catalogs

Sell products, downloads and services from one catalog

Set up what you sell once - with the prices, variants and categories you sell it by - and share a catalog link where customers already talk to you.

  • Physical

    Premium T-Shirt

    $29.00

    Hardware

    Variants by Color · Size
  • Digital

    Marketing Guide

    $39.00

    Templates

    Variants by File Format
  • Service

    Consultation

    $120.00

    Training

    Variants by Duration
  • Physical

    Catalog QR Stand

    $34.00

    Hardware

    Single product

Catalog Published

Summer Collection

Shared by link, featured products first

Orders, fulfilment & returns

Follow every order from payment to deliverys

Each order carries its status, its payment state and where it is in fulfilment, and returns move through clear decisions instead of email threads.

  • Status, payment and fulfilment on every orderOne record shows where an order stands and whether it has been paid.
  • Flows for physical, digital and service ordersShipping, access or a booking - each type follows its own steps.
  • Returns with clear approve / reject decisionsEvery request ends in a decision, a refund and an optional restock.

Order #2841

Fatima Rahman · Placed 18 Sep, 10:24

$248.00

Paid
  1. Order Placed - done

    Pending

    Pending

    10:24

  2. Payment Confirmed - done

    Paid

    Paid

    10:26

  3. Processing - current step

    Processing

    Being prepared

    11:40

  4. Shipped - upcoming

    Shipped

    On its way

    —

  5. Delivered - upcoming

    Delivered

    With the customer

    —

Updated 2 min ago

View order

After delivery · Returns

Return #R-118
  1. Requested
  2. Approved
  3. Item Received
  4. Refunded - current step
OrReturn RejectedFull or partial refundOptional restock

Inventory

Know what you can sell before you promote it

See stock on hand, what open orders have already claimed, and what is running low - per variant.

  • Current, reserved and available stock for every variant
  • Units on pending, paid and processing orders counted as reserved
  • A low-stock threshold per item, flagged when stock reaches it
  • Adjustments recorded with a reason, including restocking a received return
Inventory overview, example data: 49 units on hand, 9 reserved and 40 available across four variants - Premium T-Shirt Black M with 21 available (Healthy), White M with 3 (Low Stock), Catalog QR Stand with 16 (Healthy) and Blue L with 0 (Out of Stock). Every stock adjustment has a reason: Stock Received, Order, Return, Damage or Manual Adjustment.

Sales performance

See what you sold, and what you kept

Sales are calculated from your orders, so gross sales, discounts and refunds always come back to the same net figure.

From gross to net612 orders · $72.40 average order value

Gross sales of $48,920, less $2,750 in discounts and $1,860 in refunds, leave net sales of $44,310.

Net sales by channel
  • WhatsApp38%
  • Campaign24%
  • Website22%
  • Manual11%
  • Other5%
Best seller of each type
  • Premium T-ShirtPhysical$9,840
  • Marketing GuideDigital$4,290
  • ConsultationService$6,120

Discounts & follow-up

Bring customers back with offers that pay for themselves

Set the terms of an offer, see how often it is redeemed and what it earned, and let a workflow follow up after every purchase.

Percentage discount

10% off

WELCOME10

All Products · Minimum Purchase $30 · Ends Oct 31

184redemptions$1,210discount given$11,480revenue generated
Product Purchased

7 days later

WhatsApp

Hi Aisha - how is it going with your Premium T-Shirt? Reply here if anything isn't right.

2 days later

Email · Recommended For You

Picked for you - and WELCOME10 takes 10% off.

Contact updated · Lifecycle: Repeat

Why choose us

Built for businesses that want to grow

Stop juggling apps, spreadsheets and reminders. Use one workspace that turns chats into customers, so you can grow faster with less work.

  • Talk to Customers

    Answer WhatsApp, SMS and Messenger chats from one place

  • Automate the Busy Work

    Set up automatic follow-ups and messages, no coding needed

  • Customers & Leads

    Keep leads, customers, groups and history in one place

  • Clear Reports

    See your chats, campaigns and sales as they happen

  • Made for Real Shops

    Sell products, services or digital goods

  • Safe and Private

    Your data stays in your workspace, and you decide who sees what

Ready to start?

Turn every chat into a sale

Bring your chats, campaigns, automation, products and sales together in one place