MarketFlow

WhatsApp & Automation

Build workflows that moves every customer forward

Connect triggers, wait steps, WhatsApp messages and team actions in one automation workspace.

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Triggers and actionss

Every customer signal starts the right workflows

  • New WhatsApp message
  • New contact
  • Order placed
  • Send WhatsApp reply
  • Add tag
  • Notify team

Example workflow

One WhatsApp follow-up, built once

A new contact starts the workflow, a WhatsApp message goes out, the workflow waits, then tags the contact.

  • Start on a new contact, a keyword in a message, or an order.
  • Wait from a minute up to 30 days between steps.
  • Add tags, assign the chat, update the order or notify your team.
An example journey: Trigger: New Contact (Starts when a contact is created), then Send WhatsApp: Welcome Message (An approved template), then Wait Duration: Wait 1 Day (Pauses the journey), then Add Tag: Welcomed (Tags the contact).
A WhatsApp conversation in the shared inbox, with example data. Nadia Rahman has replied to a campaign message and the conversation is open, with 22 hours left in the reply window. Beside it, her contact details show a VIP tag, her opted-in consent and Maya Chen as the assigned agent.

Team handoffs

When a workflow message gets a reply, your team takes it from there

The reply lands in the shared inbox, in the same WhatsApp thread the workflow started, with the customer's details beside it.

  • Replies land in the same WhatsApp thread
  • Tags, consent and owner sit beside the conversation
  • Add an Assign Conversation step, or assign a teammate yourself from the inbox
  1. Workflow stepSend WhatsApp runs
  2. Customer replyThe customer answers
  3. Shared inboxSame thread, same number
  4. Assigned teammateSomeone owns the next step

Connected modules

Works better together

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Turn every chat into a sale

Bring your chats, campaigns, automation, products and sales together in one place

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Why choose us

Built for businesses that want to grow

Stop juggling apps, spreadsheets and reminders. Use one workspace that turns chats into customers, so you can grow faster with less work.

  • Talk to Customers

    Answer WhatsApp, SMS and Messenger chats from one place

  • Automate the Busy Work

    Set up automatic follow-ups and messages, no coding needed

  • Customers & Leads

    Keep leads, customers, groups and history in one place

  • Clear Reports

    See your chats, campaigns and sales as they happen

  • Made for Real Shops

    Sell products, services or digital goods

  • Safe and Private

    Your data stays in your workspace, and you decide who sees what

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