Customers & Leads
Keep every customer and lead in one place.
- Leads and customers
- Groups and tags
- Customer history
Features
Features
Everything you need to turn chats into sales
Customers, chats, campaigns, automation, orders and reports, all in one workspace
Customer Inbox
Answer messages from every channel in one inbox.
- WhatsApp and SMS
- Facebook Messenger
- Customer details next to each chat
Lead Capture Forms
Collect leads with forms that go straight into your customer list.
- Your own forms
- New leads added for you
- Start automations
WhatsApp & Automation
Send automatic WhatsApp replies and follow-ups.
- Automatic replies
- Follow-ups on a schedule
- Triggers and actions
Marketing Campaigns
Send and track campaigns on WhatsApp, Email and SMS.
- Pick your audience
- WhatsApp, Email and SMS
- See the results
Reports & Analytics
See which messages and campaigns bring in sales.
- Campaign results
- Where customers drop off
- Sales from campaigns
Products & Orders
Manage products and orders next to your customers.
- Products
- Orders and stock
- Discounts
Integrations & API
Connect your tools and your own website.
- Messaging apps
- Social accounts
- API for your website
Team Management
Work as a team and control who can do what.
- Team members
- Roles and permissions
- Team activity
Integrations
Works with the tools you already use
Connect your messaging apps, social accounts and your own website, all from one place.
FAQ
Frequently asked questions
Have questions about MarketFlow? Explore the answers to common questions about campaigns, customers, automation, integrations and more.
MarketFlow is a connected workspace for managing customers, conversations, marketing campaigns, automation, commerce and analytics in one place.
MarketFlow supports WhatsApp, Email and SMS for campaigns, WhatsApp, SMS and Facebook Messenger in the shared inbox, and Facebook, Instagram, LinkedIn and TikTok for social posts.
Yes. MarketFlow lets you create automated workflows using triggers, delays, WhatsApp messages and follow-up actions.
Yes. Contacts, leads, segments, tags and customer journeys can be managed together, so your team has a complete view of each customer.
Yes. You can create campaigns, manage reusable templates and monitor delivery and engagement from the Email and SMS modules.
Yes. Social Planner lets you plan, create, schedule and review social content across connected social accounts.
Yes. Connect WhatsApp Business, your email and SMS providers and your social accounts, and use the API to read products and send in orders and contacts from your own website.
Yes. MarketFlow analytics helps you understand campaign activity, customer engagement, conversions, orders and revenue.
Ready to start?
Turn every chat into a sale
Bring your chats, campaigns, automation, products and sales together in one place